Terms and Conditions

These general Terms and Conditions ("Terms") apply to the use of this website operated by COMPRIS s.r.o. and to the professional B2B digital services described on it. Specific commercial terms for individual engagements are agreed separately in an individual proposal, order confirmation or service agreement between COMPRIS s.r.o. and the client.

1. Scope of Services

COMPRIS s.r.o. provides professional B2B digital services in three areas: premium website design and development, online marketing and social media marketing. The content of this website is informational and does not constitute a binding offer. Any concrete engagement, including scope, deliverables, timelines and pricing, is defined in a written proposal or service agreement.

2. Service Requests

Prospective clients may submit service requests via the contact form on this website or through other agreed communication channels. Submitting a request does not constitute a contractual commitment. COMPRIS s.r.o. may decline any request at its discretion, in particular where the requested services fall outside its scope of activity or where legal, regulatory or professional considerations require it.

3. Individual Proposals and Agreements

For each engagement, COMPRIS s.r.o. prepares an individual proposal or service agreement specifying the scope of services, deliverables, applicable fees, payment terms, timelines, and any specific responsibilities of the parties. A binding contractual relationship is created only upon written acceptance of such a proposal or agreement by both parties.

4. Client Responsibilities

• Providing accurate and complete information relevant to the engagement
• Supplying necessary access, materials, brand assets, credentials or approvals in a timely manner
• Nominating a responsible point of contact for the engagement
• Reviewing deliverables and providing feedback within agreed timeframes
• Ensuring that content, data or instructions provided to COMPRIS s.r.o. do not infringe third-party rights or applicable law

5. Communication

Communication between the parties normally takes place in writing, by email or through agreed collaboration tools. Statements exchanged through such channels are considered valid for the purpose of coordinating the engagement, without prejudice to formal contractual formalities set out in the individual agreement.

6. Delivery Process

Services are delivered in accordance with the process described in the applicable proposal or agreement, which typically includes an initial analysis or briefing phase, planning, execution, review and, where relevant, ongoing optimisation or support. Delivery timelines depend on the nature of the engagement and on timely cooperation from the client. Indicative timelines communicated during discussions are non-binding unless explicitly confirmed in writing.

7. Payment Terms

Fees, invoicing schedule, currency, applicable taxes and payment deadlines are defined in the individual proposal or agreement. Prices are quoted in the currency stated in that document. VAT and other applicable duties are added where legally required. Unless otherwise agreed, invoices are payable within the period stated on the invoice.

8. Intellectual Property Rights

The website content, source code, design and branding of COMPRIS s.r.o. are protected by applicable intellectual property law and remain the property of COMPRIS s.r.o. or its licensors. Rights to specific deliverables produced during an engagement, including scope of use, licensing and transfer of rights, are governed by the individual agreement. Pre-existing know-how, tools, templates and methodologies used by COMPRIS s.r.o. remain its property.

9. Confidentiality

The parties treat non-public information exchanged in connection with an engagement as confidential and use it only for the purposes of that engagement. This applies to business data, strategies, financial information, technical details, credentials and similar information. Confidentiality obligations continue beyond termination of the engagement to the extent required by law or by the individual agreement.

10. Limitation of Liability

COMPRIS s.r.o. provides its services with professional care and in accordance with applicable industry standards. However, no guarantee is given regarding specific business results — such as sales, revenue, rankings, conversion rates or campaign outcomes — as these depend on numerous factors outside the control of COMPRIS s.r.o. To the extent permitted by law, liability for indirect or consequential damages is excluded. Any further limitations or specific liability caps applicable to an engagement are set out in the individual service agreement.

11. Third-Party Services

Engagements may involve the use of third-party platforms, tools or providers (for example, advertising networks, analytics providers, social media platforms, content delivery networks or hosting services). Such third parties act under their own terms and privacy policies. COMPRIS s.r.o. is not responsible for the availability, performance, pricing changes or policy changes of third-party services.

12. Termination of Cooperation

Termination rights, notice periods and consequences of termination are defined in the individual service agreement. In the absence of specific provisions, either party may terminate an engagement in writing for good cause. Termination does not affect fees already due for services rendered up to the effective date of termination, nor obligations that by their nature are intended to survive termination (such as confidentiality and intellectual property provisions).

13. Applicable Law

These Terms and any engagement between the parties are governed by the laws of the Slovak Republic, without prejudice to mandatory consumer protection provisions that may apply where a consumer relationship exceptionally arises. Any dispute arising in connection with an engagement will be resolved by the competent courts of the Slovak Republic, unless the individual agreement provides otherwise.

14. Changes

These Terms may be updated from time to time to reflect changes in the services offered, in applicable law or in operational practices. The latest version is always available on this page.

15. Contact Information

For official service and contractual inquiries, please contact COMPRIS s.r.o. at office@compris.site, unless otherwise agreed in an individual contract. You may also use the contact form on this website. Full company details are available in our Legal Notice.